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Return Policy
RETURNS INFORMATION

We take great care in shipping genuine vendors products, However if you are not completely satisfied with the product or if you find that the product shipped is defective upon receipt please call or email us with reason for return. If the reason for your return is found genuine and approved by our customer care a preauthorized return number will be issued before the merchandise can be sent back. All returns must be sent back in original packing and packed properly to avoid damage in return and have the preauthorized return number clearly marked on package. In case the returned goods are received in a damaged condition we shall forward them to the vendor/ manufacturer for replacement in the same condition .Should the vendor/manufacturer deny the claim Phoenix Overseas will not be liable for fulfilling any vendor/manufacturer claims. Return shipping charges to be paid by purchaser.In case of returns only the value of the product will be refunded. Phoenix Overseas holds the right to reject claims it feels are unjustified and unfit for reasons beyond their control. For non receipt /loss of shipments a credit will be issued within a reasonable period of time and the entire amount of order will be refunded or subsequent reshipment will be done.

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Featured Articles

Destructive Chewing Habits

Some breeds of dogs are naturally destructive when bored. The good news is they can be trained as they are are highly motivated by treats and they love to play. Give them a treat toy filled with treats so that they can channel thier energy on the treat toy.

Teething is a natural stage every owner must go throu

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Nail Trimming

Do you hear clicking sounds when your dog walk? If yes, then it's time to trim its nails. Nails can be broken when untrimmed. Worse, some nails may even curl and grow back into your dog's feet. Dewclaws should not be neglected. Left untrimmed, dewclaws can grow so long that they curl up and grow into the soft tissue. W

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How To Measure Your Dog

Measuring your pet when selecting a collar or T-Shirt or coat is the most important thing in order to get a correct fit.

With the wide variety of apparel and accessories available for pets, choosing the right size can be daunting. And proper fit is especially important for dogs. Wearing anything on their bodies

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Barking Problems

Understanding why your dog barks is the major step to solve your problem. Most dogs will bark with their might when strangers approach. And when strangers have left, their barking will cease. Because of this, dogs have associated barking as a power to drive threats. The next time your dog barks when your neighbour appe

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